Employees Wear Photo ID Badges
If someone identifies themselves as a city employee and asks to enter your home or provide a water sample, please ask to see their employee identification. Our employees wear a photo ID badge, a city-issued uniform or shirt and would also be driving a city vehicle.
ATTN: Pet Owners
Due to an increase in dog bites this year, you may be asked to secure your pet when our utility workers come to your home. Restraining your pets protects them & our staff.
Meter Reading & Bill Calculation
It is recommended you check the meter and remote reader at least once a year, taking the reading from each device to compare with one another.
Learn how to find and read your meter and calculate bills. This is especially useful if you receive an unusually high or low bill. Also, learn where the shut-off valve is; you may need this in an emergency if you have a water leak.
Learn about: cold weather energy savings (and how to get a rebate for a programmable thermostat), what to do if your pipes freeze (& how to prevent it), water main breaks, sledding & outdoor activities, mulching your garden for winter with Com-Til (while we still have temperate weather), keeping storm drains clear & more.
Utility Discount Programs
Customers who participate in assistance programs such as Heap, Medicaid, food stamps & public housing may be eligible for a discount on their water/sewer bills.
Seniors age 60 and older with limited income may also qualify for a discount on electricity & water bills.
Less than 1% of the world’s fresh water supply is available for human consumption.
Water is the original health beverage; it contains no fat, calories or cholesterol.
60% of an adult’s body is water.