About the Department of Public Utilities

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Department Mission: To enhance the quality of life, now and into the future, for people living, working and raising families in central Ohio through economic, efficient, and environmentally responsible stewardship of superior public utilities.

Water Facts

Less than 1% of the world’s fresh water supply is available for human consumption. 

Water is the original health beverage; it contains no fat, calories or cholesterol.

60% of an adult’s body is water.

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Our Commitment to Water Quality

Columbus provides a variety of services to protect both surface & drinking water quality. We work with communities upstream to help reduce the impact of agricultural activities. In our own community, we partner with landowners adjacent to our reservoirs and monitor construction sites to limit sedimentation that can impact local waterways. We also protect the quality of life downstream by discharging clean water from our wastewater treatment plants.   

Take a Tour

Signage installed at Griggs, O'Shaughnessy & Hoover Reservoirs invites park visitors to take a self-guided tour along the shoreline & learn about the green infrastructure installed there.

Rain gardens, pourous pavement & others can improve the quality of storm water entering the reservoirs that supply our drinking water.

Keep It Clean

The We All Live Downstream program offers simple steps you can take at home to Keep It Clean & prevent water pollution.

Learn more about: proper disposal of yard waste (including pet waste), household hazerdous waste & cooking grease; making simple lawn care choices; reducing stormwater runoff; maintaining cars, driveways properly & more.

Water Main Break FAQ's

Please report suspected water main breaks to 311 or 645-3111 immediately (Monday - Friday 7a.m. - 6p.m.)  or to 645-7788 after hours and weekends.

Get answers to the most frequently asked questions about water main breaks.

Winter Utility Update Customer Newsletter

The Utility Update customer newsletter featuring 2013 rates & a low income discount application is on-line and will be included with all bills mailed during the first quarter.

Water Main Break FAQs

Answers to the most frequently asked questions about water main breaks.

Please report suspected water main breaks to 311 or 645-3111 immediately (Monday - Friday 7a.m. - 6p.m.)
 or to 645-7788 after hours and weekends.


The Division of Water

Services include water treatment & distribution; maintenance of the distribution systems, three water plants & related infrastructure; customer service including the department’s call center, public payment office, meter reading, repair, & inspections; water source protection; water quality monitiring and more.


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The Division of Sewerage and Drainage

Services include wastewater collection and treatment; maintenance of the storm, sanitary and combined sewer collection systems, treatment plants & related infrastructure; stormwater management, industrial pre-treatment & regulatory compliance programs to protect surface water quality; operation of the Compost Facility which offers Com-Til mulching/soil amendment products; and more.


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The Division of Power

Services include competitively priced electricity services, a street lighting program, maintenance, capital improvements and more.  


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Water Treatment Process

General Water Treatment Process is described with a cross-reference illustration.


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Wastewater Treatment in Columbus

The Division of Sewerage and Drainage operates two wastewater treatment plants, Jackson Pike and Southerly. Wastewater from Columbus and 22 contracting suburban communities flows to one of these two plants.


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Watershed Management Program

An introduction to our watershed program covers the importance of protecting our drinking water source and supply. Includes landscaping with native plants, & the Land Stewardship Program for residents who live beside the source.


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DPU FAQ's (All)

The following is a categorized listing of ferquently asked questions, terms and other subject explanation data sets.


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Our History

Milestones in the history of the City of Columbus Department of Public Utilities role in; waste water treatment, street lighting, providing municipal power and the supply and mamangement of water.


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Green Tips and Topics

What does it mean to become "green”? Simply put, getting green means putting in place practices that protect people and the environment. We can work toward this goal individually, as families and as a community by making decisions in our daily lives and replacing old habits with new ones that support the earth’s ability to sustain us. Each small step we take toward getting green is a step toward protecting our quality of life now and into the future.


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Water Facts

Less than 1% of the world’s fresh water supply is available for human consumption. 

Water is the original health beverage; it contains no fat, calories or cholesterol.

60% of an adult’s body is water.

Read More...


More About Water Facts...


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Public Utilities

910 Dublin Road
Columbus, OH 43215
Office : (614) 645-8276
Email : Public Utilities
More Information: Pay Online
Office Hours:
Phones: 7am - 6pm Weekdays & Payment Office: 7:30am - 5pm 

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311

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For any non-emergency City service, visit the 311 Service Center


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GreenSpot

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Learn how to become more "green" & make your home, school or business a GreenSpot.