Hydrant Flushing Season
Can Cause Low Pressure, Rusty Water
Check the schedule to see if hydrants are being flushed in your neighborhood & learn what to do if you are experiencing rusty water. The 2012 schedule is now available.
Central Ohio River Pride
Participate in this month-long event promoting awareness & appreciation of our natural waterways by volunteering in stream-bank litter cleanups, invasive plant removal & more. There are several dates, locations & events available.
Utility Discount Programs
Customers who participate in assistance programs such as Heap, Medicaid, food stamps & public housing may be eligible for a discount on their water/sewer bills.
Seniors age 60 and older with limited income may also qualify for a discount on electricity & water bills.
Consumer Confidence Report (CCR)
Public Utilities' customers can consume their water with confidence, knowing it meets ALL of the requirements of the Safe Drinking Water Act (SDWA). Read more about: annual water quality report, rigorous testing performed daily, common water quality concerns...
Attention Valued Com-Til Customers
Com-Til is available at many conveniently located retailers including: Jones Fuel, Ohio Mulch, Kurtz Brothers and Mr. Mulch. The Compost Facility will now serve wholesalers only - for the safety and security of our customers, employees and the facility. We appreciate your business and hope you continue to enjoy our products.
Meter Reading & Bill Calculation
It is recommended you check the meter and remote reader at least once a year, taking the reading from each device to compare with one another.
Learn how to find and read your meter and calculate bills. This is especially useful if you receive an unusually high or low bill. Also, learn where the shut-off valve is; you may need this in an emergency if you have a water leak.
Employees Wear Photo ID Badges
If someone identifies themselves as a city employee and asks to enter your home or provide a water sample, please ask to see their employee identification. Our employees wear a photo ID badge, a city-issued uniform or shirt and would also be driving a city vehicle.